Frequently Asked Questions and Answers


What is GPS Tracking?

GPS vehicle tracker uses the Global Positioning System to determine the precise location of a vehicle or other asset to which it is attached. The position is recorded at regular intervals and is transmitted to a central database using a cellular (GPRS) modem embedded in the unit. This allows the location to be displayed on a map in real-time or over a span of time in Control Center.

 

What will be the charge for demo if I am not a customer or I do not have any vehicle registered with this site?

There are no charges for demo. It is publicly free. Any one may Sign-Up for free and track demo vehicles which is registered with us.


Why I have to pay a monthly subscription?

This monthly subscription includes the MAP, server maintenance, internet and our development & support charges.


How do I view the demo?

Go to our demo page, fill up the form by giving all your information mentioned there and click JOIN. You will get a confirmation mail from us in your mail address given at the time of registration. Search this mail in your Inbox/Spam/Junk folder, click on the link given in this mail and verify your mail address. Now you can LOGIN using your user-id and password then select company, corresponding vehicle and date to view the demo.


Is there any restriction on Tracking?

No, there is no restriction on tracking. Any one may track any vehicle free of cost.


What is the difference between registered user and demo user?

For tracking, there are no difference between registered user and demo user. But registered user will get extra features like Vehicle Edit, Report Generation etc. over demo user.


How many vehicles may I add to my account?

There is no limit to how many vehicles that can be tracked by the GPS Vehicle Tracking fleet management system.


What are GPS tracking alerts?

GPS tracking alerts are unique limits that a customer can set up for their tracked vehicle. When the limit is broken, an SMS is sent to the customer. If a speed limit, for example, is broken, the customer will be notified. Depending on which GPS vehicle tracking system or service plan the customer chooses, they will be alerted to these types of occurrences.


What reports are available?

Users can run speed, mileage, and exception reports in the Control Panel. Most of these GPS fleet management reports are available online and many are visible directly on the Control Panel.


Where does GPS tracking system work?

http://www.gps-track.in can be accessed from any computer in the world with an Internet connection and our GPS tracking system works for vehicles located in any part of the world.


What GPS tracking software requirements are there to use this service?

A computer capable of running the current version of any of these web browsers: FireFox, Chrome or Internet Explorer.


How do I add vehicles to my account?

There is no limit to how many vehicles that can be tracked by the GPS fleet management system, but if a customer tracks more than 50 vehicles we will offer them Fleet or commercial pricing.


How do I contact Customer Support?

Customer Support can be reached via email support@gps-track.in


How do I use the service?

When you purchase your GPS Tracking System from us, one of our representatives will walk you through how to use the system. At that time, we will answer any questions you have. Of course, if questions come up after that, we are always available to take your call and answer your questions.


How do I run reports of the vehicles I have been tracking?

Once a new account has been created, the customer can go to Control Center to specify which reports they would like to see.

 

Do I have to tell my employees that I have a fleet tracking device installed?

Employers who own their vehicles have a right to monitor their property. GPS Vehicle Tracking is very similar to cameras and other monitoring devices that are commonly used by employers.